Track Your Order

You receive a tracking number by email as soon as your parcel is handed to the carrier. Enter that number on the carrier site named in the same email to see where it is.

If there is no tracking email yet

Orders are processed within 1 to 2 business days, so tracking usually appears on the second day. Check your spam folder first, since dispatch emails often land there.

If tracking has not moved

Carriers sometimes scan a parcel only at the depot, so a quiet day or two is normal. If nothing has changed after five business days, tell us and we will chase it.

If you have lost the email

Email support@jessica-mulroney.com with your order number, or the name and address on the order, and we will resend it.